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Rupesh Jain Complaint - Galaxy Grand 2 heating Problem - Galaxy Grand 2
Rupesh Jain Complaint

Rupesh Jain Complaint

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Galaxy Grand 2 heating Problem - Galaxy Grand 2


I have purchased Samsung Galaxy Grand 2 on 3rd Sept 2014. For the first few months it was working well and I was extremely satisfied with the quality and service of the phone, and because of it's quality I advised many of my colleagues to buy this phone. But for the last 1 month, it is not working fine. It starts heating from backside regularly while watching video or doing anything on phone.
I gave my phone for the first time at Service Center around a month back and they updated the software and told that it would not heat again but it started heating again. Since then I have given my handset 3 more times at service center and they updated the software every time saying that it would not heat again.
Though the same problem is occurring again and again so I requested them to replace my handset but they denied so I request you to please intervene in the issue and get it replaced.

Handset Details are below:
Bill no: S14/1445
Bill Date: 03/09/2014
Item Detail: SM-G7102ZKA-BLACK
IMEI No: 353202060171654


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